Help

Support

Need help with CardStride Studio? Please email us directly.

Reporting an issue

Tell us what went wrong—we will take it from there.

In the app, open Settings & Support → Support to generate a support bundle (application logs and diagnostics) and attach it to your email. The support bundle helps us diagnose problems faster.

Please include:

What you were trying to do
What happened instead
Any error text or screenshot

CardStride never asks for your eBay password. Support bundles include logs and diagnostics only, not card images or account secrets.

Contact support

Please email us directly. We read every message and typically respond within 1 business day.