Frequently Asked Questions
Quick answers about installation, data storage, eBay integration, and common workflows.
I'm seeing a download or security warning — is this safe?
Since CardStride Studio is new software, you may see warnings from your browser, Windows, or antivirus software. This is common for new software and doesn't mean the software is unsafe.
Browser download warning:
Some browsers flag new or uncommon downloads. Click “Keep” or “Download anyway” to proceed.
Windows SmartScreen warning:
- Click “More info” on the warning dialog
- Click “Run anyway”
For the portable zip:
- Right-click the downloaded .zip file
- Select Properties
- Check “Unblock” at the bottom of the General tab
- Click Apply, then extract the zip
Antivirus warnings:
Some antivirus software flags new apps. You can add an exception for CardStride Studio or temporarily disable real-time scanning during installation.
Code signing is in progress. Always download only from the official CardStride Studio site.
Does CardStride Studio support auctions?
Yes — you can create and manage both Buy It Now and Auction listings. Price-drop automation applies to Buy It Now listings.
Do I need to give you my eBay password or credentials?
No — CardStride Studio never asks for your eBay password.
For eBay automation features, you authenticate through eBay's official OAuth flow. You sign in directly on eBay's website, and eBay grants CardStride Studio limited access to your account. Your password is never shared with us or stored by the app.
Where does my data live? How do I back it up?
CardStride Studio is local-first: all your data stays on your PC. Nothing is uploaded to the cloud unless you explicitly export and upload it yourself.
Your data includes:
- Card images: Stored in your configured Card Images Folder
- Library database: A local SQLite file in your user data folder (typically
%APPDATA%\CardStride Studio)
Backup tip: Periodically copy your Card Images Folder and the CardStride Studio data folder to an external drive or cloud storage.
How do I import my active eBay listings?
Importing your existing eBay inventory lets you manage prices without starting over.
Step 1: Connect your eBay account
Go to Settings → eBay Account and connect your seller account.
Step 2: Import your listings
Use the in-app import to pull your active listings directly from eBay.
Your listings will appear in the library, ready for lifecycle management (and price drops for Buy It Now listings).
Related resources
More helpful guides and pages.
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